How much time are you spending on customer support? If you’re like most coaches and product sellers, it’s probably way too much. You want to do your best for everyone, so you go above and beyond, sending long, personalized emails in response to every question, and stressing over even the smallest of complaints.
It’s good that you care, but it’s not helping your mindset (or your bottom line).
Instead, turn over your support issues to a team who will manage client questions with the compassion and consideration they deserve, so you can get on with running your business.